Quote Library

Leaders know diversity is about raising, not lowering, the standard. Teams are measured by the diversity [ethnicity, gender, experience and thinking style] they attain — and the unity they retain. […]

It’s nice to be important. It’s more important to be nice. Leaders know civility is a sign of character, not a sign of weakness. ─ Ken Chapman ─ Ken Chapman

Leaders know the power of passion. Caring passionately whittles the world down to a more manageable size. It places the spotlight on what can be done, rather than on what

Leaders value a post mortem, but they value a premortem more. Examining what happened after the fact can be helpful. However, carefully thinking a decision through in advance is more

Leaders trust themselves. They know what they know; and, they know what they don’t know. They are honest with themselves about both. They know when to leverage their knowledge and

As temperatures rise, so do tempers. Leaders know the value of a “time out” — they take time outs and encourage their team to do the same. A cooling off

Leaders know fear causes people to do the quick and easy thing. Leaders face and manage their fears. Even when alarmed on the inside, leaders keep a steady hand on

Leaders recognize the value of trust and build it within their team at every opportunity. Their toolbox is equipped with candor, fairness, predictability, transparency, integrity and competence. Construction is continuous.

Leaders create a good day for those around them with their positive spirit, their sense of purpose and their decisive actions. Leaders don’t leave a good day to chance; they

We are, through the pattern of our behavior, either giving others permission to keep us safe or, warning them to tread carefully when alerting us to a safety concern. Leaders